Privacy Policy

Introduction

Skip The Pump Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and how we store and share it when you use our website and fuel delivery services in New Zealand.

This policy is intended to align with the New Zealand Privacy Act 2020. If you have questions, please contact us using the details below.

Information We Collect

When you contact us, arrange a delivery, or use our services, we may collect:

• Contact details (name, email address, phone number)
• Delivery details (address/location and delivery preferences)
• Order details (fuel type, quantity, add-ons, notes/instructions)
• Communications with us (emails, messages, support enquiries)

How We Use Your Information

We use your information to:

• Arrange and manage deliveries and deliver fuel
• Communicate with you about your delivery (confirmations, updates, changes)
• Provide customer support and respond to enquiries
• Meet legal, regulatory, and safety obligations
• Improve our service and website

Where Your Information Is Stored

When you send us a message through the contact form on our website, your name, contact details, and message are submitted through Formspree, a third-party form handling service. Formspree receives your submission, stores it on its servers, and forwards it to us by email so we can respond to your enquiry and arrange your delivery. The resulting email is also kept in our business email account.

You can view Formspree’s privacy policy here: https://formspree.io/legal/privacy-policy/.

Sharing Your Information

We do not sell your personal information.

We may share your information only where reasonably necessary to:

• Receive and deliver messages you send us through our website (via our form provider, Formspree)
• Comply with law, regulation, or lawful requests from authorities
• Protect our rights, property, and safety, or the rights of others

Retention

We keep personal information only for as long as we need it to provide the service, maintain business records, and meet legal requirements.

Your Rights

Under the New Zealand Privacy Act 2020, you can request access to, or correction of, the personal information we hold about you. To make a request, contact us using the details below.

Cookies

Our website uses essential cookies (and similar technologies) required for core functionality and security.

If we add optional cookies in future (for example analytics), we’ll ask for your consent via the cookie banner.

Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions or requests about privacy, please contact Skip The Pump Ltd:

Email: admin@skipthepump.co.nz
Location: New Zealand